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Property Management

What value does a property manager provide?

Winnie Leung & Steve Brennan lead an EXTRAordinary property management team and work tirelessly to bring their clientele a service second to none.

A message from our founders

We have always maintained that our motto is that we will manage a property as if it was our own and that is the secret to our business. Since boxing day we have taken over 2 new managements due to the lack of service the landlords received so try us today and see the difference 09 410 2828. We have built our business based on transparency. We do not take managing a vendors property lightly as we believe this is a big responsibility placed on us so we have a process in place to make sure we take the worry away from our vendors. If you want a team you can trust and reply to your emails and phone calls in a timely manner please call us now to experience the difference and how we can offer you the best service or better than you are receiving now from your current management company.

Your welcome to call me now to talk over the EXTRAordinary difference of our team and how we operate as this is important to me to be able to explain to you personally how we can make a difference.

Steve Brennan & Winnie Leung

Office Phone: 09 410 2828

Forrest Hill leased this week.

Here are a few more of the things we do…

  • Zero tolerance for rent arrears
  • Management of regular routine inspections and follow up reports
  • Comprehensive property maintenance (We are equiped with a tool box and will try and fix minor problems, today we fixed two window locks while doing an inspection. This saves cost to the vendor so we do not have to call out a handyman)
  • Lease renewals
  • Regular rent reviews
  • Payment and management of property specific invoices
  • Advertising your property across multiple online platforms
  • Effective and professional property viewings for prospective tenants
  • Property recommendations to owner based on practical experience
  • Lodging and transferring of bonds
  • Thorough and professional communication with all stakeholders
  • Tenancy Tribunal applications and hearings attendance if required
  • Local area knowledge and expertise
  • Health & Safety knowledge and best practice steps
  • Your insurance requirements better covered through our risk mitigation procedures

• Professional advertising to best market your home

• Information on minor dwellings – what can and can’t be rented etc.

• Rental appraisals

• Dealing appropriately with unsuccessful tenants

• Ongoing stress relief for landlords

• Smoke alarm compliance and best practice

• Strong relationships with reliable contractors

• Advice on Insulation requirements and best practice steps

• Management of cleaning and property care

• Liaising with contractors in all maintenance issues

• Budgeting advice and help for tenants

• Mediation between tenants and landlords when needed

• Risk mitigation procedures to protect you, your tenant, and your property

• End of financial year advice and information

• Travel time

• Management and assistance with landlords insurance claims

• Constant updates and access to industry changes and landlord requirements

• Access to preferred supplier discounts from qualified tradespeople

• Monthly financial reporting for landlords with easy to read statements

• The educated barrier between a landlord and tenants (sometimes) competing interests

• Daily rent checks

• Access to sales appraisals and advice if needed

• Access to mortgage advice and re-structuring if needed

• Management of water rates where applicable

• Comprehensive understanding and knowledge of The Residential Tenancies Act 1986

One of our new clients for property management in Forrest Hill made the change to us from another company, they constantly had no reply to their phone calls and emails from their old property manager so they said GOODBYE…….if you would like to experience the difference for personal service call us now on 410 2828.

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